PRIVACY POLICY

Last updated: February 2019
We are committed to protecting your privacy and complying with applicable data protection and privacy laws. This privacy policy tells you about our online collection and use of data. The terms of this policy apply to this Website ("Site"). Different terms will apply if so specified in a form or contract provided to you by Abalone Lodges either online or offline.

By using this Site, you understand and agree to the terms of this policy. This Site is owned by Abalone Lodges (“Abalone Lodges, “us”, “we”, “our”) and operated by S2 Web Solutions. The Site may be accessed both in South Africa and abroad. For data protection purposes, Abalone Lodges is the controller and, unless otherwise noted, is also the processor of data. Information collected may be retained indefinitely, and may be stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction.

Collection of Your Personal Information
When you visit this Site, certain kinds of information, such as the Website that referred you to us, your IP address, browser type and language, and access times, may be collected automatically as part of the Site’s operation. We may also collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the Site. We may combine your visit and navigational information with personal information that you provide. You may always choose not to provide personal information, but, if you so choose, certain products and services may not be available to you.
Personal information (including but not limited to your name and contact details) is collected when you choose to interact with us via the Site such as, for example, contacting us or requesting information.

Use of Your Personal Information
We collect and use your personal information to assist us with Site administration, such as with troubleshooting any problems, detecting fraud, resolving disputes, and for any purposes deemed necessary or required by Abalone Lodges.
We may also use your contact information to enable ourselves to communicate with you. We may send transaction-related communications. We may also send you newsletters or marketing communications to inform you of new products or services or other information that may be of interest. If you do not wish to receive marketing communications, you should follow the "unsubscribe" instructions included within each such communication. Please keep in mind that, if you choose not to receive marketing communications, you will continue to receive transactional or account communications (e.g., confirmation e-mails and account statements), where applicable.
We may, for marketing purposes, disclose aggregate statistics (information about the user population in general terms) about your personal information to our advertisers, affiliates or business partners. Personal information collected by us may be stored and processed in South Africa or any other country in which we or our service providers or agents maintain facilities and, by using this Site, you consent to any such transfer of information outside of your country.

Sharing of Your Personal Information
Except as disclosed in this privacy policy, we do not share your personal information with any outside parties. We may share your personal information with service providers who perform services on our behalf. Those companies or persons will be permitted to obtain only the personal information they need to provide the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. Information about our users, including personal information, may be disclosed as part of any merger, acquisition, or sale of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which case personal information would be transferred as one of the business assets of the company. We may notify you of such an occurrence if applicable.
We reserve the right to disclose your personal information, without notice, if required to do so by law, or in the good-faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, users, or the public.

Security of Your Personal Information
While we cannot guarantee the absolute security of your personal information, we take all commercially reasonable steps and measures to keep it secure and protect it from loss, misuse, unauthorised access or disclosure by following generally accepted security policies and rules. However, we cannot accept any liability whatsoever for any unauthorised access or loss of personal information despite our best endeavours to prevent same.

Personal Information Preferences
We respect your right to make choices about the use and disclosure of your personal information. If at any time you decide that you do not want to receive marketing communications from us, please let us know by sending an e-mail to info@abalonelodges.co.za. If you choose not to receive marketing communications please be advised that you may continue to receive transactional or account communications (e.g. confirmation e-mails and account statements), where applicable.

Access to Your Personal Information
You can write to Abalone Lodges at any time to obtain details of the personal information we may hold about you at the following address: PO Box 3531, Knysna, 6570, South Africa. Please quote your name and address and a brief description of the information you want a copy of to enable us to more readily access your data. We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you. We may charge a fee to cover the reasonable administration costs involved.

Use of Cookies and Other
In some cases, our third-party service providers may use cookies on our Site. We have no access to or control over these cookies. This privacy policy does not cover the use of cookies by third parties. We may use other technologies, including single-pixel images on our Site and in promotional e-mail messages or newsletters. These tiny electronic images assist us in determining how many users have visited certain pages or opened messages or newsletters. We do not use these images to collect personal information.

E- Mail Monitoring
We provide e-mail addresses on the Site which enable you to contact us. In order to check for viruses and the presence of inappropriate content, we reserve the right to intercept, monitor and inspect all material and information transmitted over our system.

Minors
We do not intend to offer services to or solicit or collect personal information from anyone under the age of 18. If you are under 18, you should not use or enter information on this Site.

Links
We may link to Websites that have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of such linked sites and encourage you to become acquainted with them prior to use.

Disclaimers
Abalone Lodges intends to take commercially reasonable precautions to abide by this privacy policy. Nevertheless, in the event that we do not comply with all terms contained in this privacy policy, you agree, by using this Site and by submitting information to this Site, that your sole and exclusive remedy against Abalone Lodges will be to have us promptly correct the handling of your information in the future to accord with this privacy policy and to notify anyone to whom Abalone Lodges directly transferred any information of the correct information or to cease using such information. To the maximum extent allowed by law, Abalone Lodges, its subsidiaries, affiliates, employees and agents disclaim any other obligation, liability, or warranty to you for any other action, inaction, omission, or other activity that is not in accordance with this privacy policy.
Under no circumstances will Abalone Lodges, its subsidiaries, affiliates, employees, agents, or their suppliers or licensors be liable for any direct, special, incidental, indirect, economic, consequential or punitive damages (including, without limitation, loss of data or loss of use damages or lost profits) arising out of or connected with this privacy policy, or the failure of Abalone Lodges, its subsidiaries, affiliates, employees and agents, or their suppliers or licensors to adhere to it, even if Abalone Lodges, its subsidiaries, affiliates, employees and agents, or their suppliers or licensors have been notified of the possibility of any damages. This section shall only apply to the maximum extent permitted by applicable law.

Applicable Law and Jurisdiction
This privacy policy is governed by and will be interpreted according to the laws of the Republic of South Africa, and all disputes, claims and other matters in connection with this privacy policy will be determined in accordance with such laws.

Changes to This Privacy Policy
We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the “Last Updated” date at the top of the policy. We encourage you to review this policy whenever you visit our Site.

Contact Information
If you have questions or concerns regarding this privacy policy or if, for some reason, you believe Abalone Lodges has not adhered to these principles, please contact us by e-mailing info@abalonelodges.co.za, by phoning +27 (0)61 546 0484 or by post to PO Box 3531, Knysna, 6570, South Africa.